Frequently Asked Questions

Find answers to common questions about Dr. Rachelle Toi’s medical practice in Highlands North, including walk-ins, online consultations, services offered, and booking details.

Do We Take Walk-Ins?

Yes, provided there is availability or if you don’t mind waiting.

Do You Offer Women’s Health Services Such as Pap Smears?

Yes, we do.

How Do I Make a Booking?

You can email, call, or WhatsApp for assistance.

Do We Fill in Insurance Forms / PDP Medicals?

Yes, we do.

Which Ages of Patients Do You See?

All patients are welcome to come to the practice!

Do You Provide Online Consultations?

Yes, we do. Certain conditions cannot be handled virtually and will require you to visit the practice for a more detailed medical assessment.

Can I Get a General Medical Check-Up/Annual Wellness Screening?

Yes, of course!

What Are the Operating Hours?

Monday – Friday, 8:00 – 17h00. Saturdays: 09:00 – 12h00 and After-hours visits can be requested, including weekends and public holidays.